HALF PRICE GEEKS
Annual tech care plans
Get patient computer help and managed antivirus protection in one yearly plan. Choose the amount of support that fits your needs.
Support is by appointment. We explain the steps and give you time to ask questions.
One annual payment. A set number of hours for the year.
The hours below cover your entire 12-month membership. They do not renew every month. You can use them when you need help during that year.
Find your everyday tech backup
Choose your level of help
All five plans include HPG Shield managed antivirus on the covered computers.
Everyday home help
Home Tech Care
Everyday help for one home computer.
$299 / year
1 covered PC or Mac
3 remote support hours
for the entire year
Billed once per year.
- Email, browser and printer help
- Scam and pop-up guidance
- Windows PC or Mac support
Patient, occasional help
Senior Tech Care
Patient help for occasional questions.
$249 / year
1 covered PC or Mac
2 remote support hours
for the entire year
Billed once per year.
- Step-by-step help at your pace
- Email, passwords and account guidance
- Scam and pop-up guidance
Shared household care
Family Tech Care
One shared plan for your household.
$699 / year
Up to 3 covered PCs or Macs
6 remote support hours
for the entire year
Shared across the plan. Billed once per year.
- Help across up to three computers
- Printer, Wi-Fi and email support
- Basic phone and tablet guidance uses the same hours
More time for questions
Senior VIP Care
More time for regular questions.
$588 / year
1 covered PC or Mac
6 remote support hours
for the entire year
Billed once per year.
- Priority scheduling during staffed hours
- Patient PC and Mac assistance
- Caregiver coordination with your permission uses the same hours
For your home office
Home Office Pro
Support for one home-office user.
$1,199 / year
Up to 3 covered PCs or Macs
12 remote support hours
for the entire year
Shared across the plan. Billed once per year.
- Priority scheduling during staffed hours
- Microsoft 365 and Google Workspace help
- Printer, scanner and remote-work assistance
More than a support appointment
Included with every residential plan
- Managed antivirus: HPG Shield for eligible covered PCs and Macs.
- Initial enrollment: up to 30 minutes per computer to set up protection and review the starting configuration. This does not use your support hours. Existing repair problems are quoted separately.
- Scheduled remote help: troubleshooting, computer questions and instruction use your included hours.
- Onsite savings: 10% off standard hourly onsite labor. Trip charges are separate. The discount does not apply to fixed-price packages.
Simple to use. Easy to understand.
Your support hours, explained
- Call when you need help. We schedule a remote appointment and confirm what you want to work on.
- Use your yearly time. Appointments use a 30-minute minimum, then 15-minute increments. Human checkups and coordination also use the included time.
- Know your balance. We tell you how much time remains after the appointment. We ask before doing work that costs extra.
Example: Home Tech Care includes three hours for the year. A 30-minute appointment leaves two hours and 30 minutes for later help.
Unused plan time expires at your membership anniversary. It does not roll into the following year.
Additional member support is $79/hour for home PC, $89/hour for home Mac or $99/hour for business support. A new member appointment has a 30-minute minimum, followed by 15-minute increments.
Business and private client care
Business Pro
$129 / user / month
Starting price. Five-user minimum: $645/month.
Custom-quoted support, monitoring, patching, managed endpoint protection, backup monitoring and quarterly technology review. Your quote defines the shared support hours, devices and onsite needs.
Private Client Care
By request
Personal technology help with a defined plan for your devices, support time, vendor coordination and onsite needs.
Good questions. Clear answers.
Common questions
Are the support hours monthly or yearly?
Yearly. For example, Family Tech Care includes six total hours shared by the household across the whole membership year, not six hours each month or per computer.
Do you include an onsite visit?
Onsite visits are separate. Residential members receive 10% off standard hourly onsite labor, with the trip charge additional. Fixed-price packages do not receive an extra member discount.
Is a monthly tune-up included?
A separate monthly technician tune-up is not included in these plans. A requested human checkup or investigation uses your annual support hours.
Can I get help at any time of day?
Appointments are scheduled during staffed hours. Priority plans receive preferred scheduling, subject to availability. These plans do not include guaranteed immediate or 24/7 technician support.
I already have a plan. Does this change my current benefits?
Your purchased benefits remain in place for your current paid term. We explain any new pricing or benefit changes before renewal.
What costs extra?
Onsite visits, parts, paid software, subscriptions, backup storage, data recovery and major projects are separate. We explain the scope and get approval before additional charges.
Not sure which plan to choose?
Tell us how many computers you use and what you need help with. We can walk through the options with you.
Parts, software licenses, subscriptions, storage and applicable taxes are additional. We confirm availability, scope and any extra costs before booking. Existing accepted quotes and current membership terms are honored.