HALF PRICE GEEKS
Computer support prices
Choose remote help from home, an onsite visit or a fixed-price setup. We explain the price before the work begins.
Need help choosing? You do not need to know the technical name for the problem.
Fix it with a geek
Hourly help for repairs and troubleshooting
Use hourly support when the time needed is uncertain, including slow computers, printer errors, email problems and malware cleanup.
Home PC
First local onsite hour: $148.99
Includes the $29.99 local trip fee.
Home Mac
First local onsite hour: $168.99
Includes the $29.99 local trip fee.
Business PC or Mac
First local onsite hour: $178.99
Includes the $29.99 local trip fee.
One-hour minimum, then 15-minute increments. We ask for approval before continuing beyond the time you authorized.
Remote help has no trip charge. Onsite hourly work adds one trip charge per visit. A first-hour appointment includes diagnosis and troubleshooting; it does not guarantee that every problem can be resolved in one hour.
A little help, from home
Buy 1 or 2 hours of remote help
Set aside time for questions, instruction or minor computer issues. There is no subscription. We help you connect for a scheduled appointment.
Home PC
Save $9 compared with two hours at the regular remote rate.
Home Mac
Save $9 compared with two hours at the regular remote rate.
Business PC or Mac
Save $9 compared with two hours at the regular remote rate.
A two-hour block can be one two-hour appointment or two one-hour appointments. Each appointment has a one-hour minimum. Blocks buy technician time; they do not guarantee a repair. We confirm remote suitability before purchase and ask before charging for more time.
Working internet access is required. Some hardware or connection problems need an onsite visit. Parts, paid software and onsite work are separate.
Ready. Set. Connected.
Fixed-price setup packages
Every package below includes the local trip within 20 miles of the confirmed service hub. The equipment, connection and account access must be ready.
New PC setup
$199
Local trip included
One new home computer. Plan about two hours.
New Mac setup
$199
Local trip included
One new home Mac. Plan about two hours.
New printer setup
$129
Local trip included
One printer and up to two devices on a working network.
Home Wi-Fi setup
$169
Local trip included
One router or a consumer mesh kit with up to three units.
Business workstation setup
$249
Local trip included
One standalone computer and one user on a working office network.
What is included in new PC or Mac setup?
One new, assembled computer, one user, one existing email account, one working internet connection, one compatible printer and one customer-supplied software installation. Please have passwords and licenses ready. Data transfer, account recovery and existing faults are separate.
What is included in printer setup?
We connect one new, compatible printer to up to two existing devices, install the needed drivers and test printing or scanning. Please have working internet, passwords, paper and ink or toner ready. Existing printer faults and network repair are hourly work.
What is included in home Wi-Fi setup?
A working modem and internet service are required. We configure normal security settings and connect up to five devices. Cabling, existing network faults and business networks need a separate assessment.
What is included in business workstation setup?
One standalone workstation and one user, with ordinary email and printer configuration on a working office network. Servers, tenant or domain changes, complex business software and multi-computer rollouts require a separate quote.
Your fixed price covers the agreed setup. The two-hour computer setup estimate helps us schedule the visit. It is not an automatic billing cutoff. If separate work is discovered, we explain it and get your approval before adding charges.
Know before we go
Clear trip charges
Distance is one way from the confirmed local service hub. We confirm the travel tier before booking.
| One-way distance | Hourly visit trip fee | Add to a setup package |
|---|---|---|
| 0-20 miles | $29.99 | $0 — already included |
| Over 20-35 miles | $49.99 | $20 |
| Over 35-50 miles | $79.99 | $50 |
| Over 50 miles | Quote before booking | Quote before booking |
On a narrow screen, scroll the table sideways to see all columns.
Example: a $199 computer setup 30 miles from the service hub totals $219 before applicable tax or other agreed extras. We add the $20 package supplement, not the full $49.99 hourly trip fee.
Parking, tolls, ferries and unusual access costs are disclosed before booking. Any after-hours or priority charge is quoted in advance.
Before you book
How do I know which option to choose?
Call us and describe what is happening. We confirm whether remote help, an onsite appointment or a screened setup package fits your needs.
Will you charge more without asking?
We ask before continuing beyond approved hourly time or adding work outside a fixed setup scope. We do not charge a package and hourly labor twice for the same included work.
What is not included?
Parts, hardware, paid software, subscriptions and applicable taxes are separate. Data recovery, ransomware incidents, servers, cabling and complex migrations require assessment and a separate quote.
Can I get ongoing support instead?
Yes. Annual residential care plans start at $249/year with a defined annual support allowance. You can compare the devices, hours and benefits on our annual tech care plans page.
Talk it through with a person
Tell us what you need. We will explain the options and confirm the total before you book.
Parts, software licenses, subscriptions, storage and applicable taxes are additional. We confirm availability, scope and any extra costs before booking. Existing accepted quotes and current membership terms are honored.